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RCI Case study

Managing RCI Europe’s strategic network

The world's largest timeshare exchange and leading travel services provider RCI Europe, entrusts management and support of its Pan-European data area network to Pervasive Networks and Trend Network Services under a multi-year framework.

RCI is the fastest-growing timeshare exchange organisation in Europe with some 3 million customers worldwide. Processing large volumes of real-time reservation transactions, RCI’s network stretches from Dublin to Moscow, operating across several time-zones.

Under the framework, the alliance partners provide 24/7 monitoring for the network focused at two large data centres in Kettering and Cork. The partnership also provides RCI with network management, performance reporting, configuration management and tailored consultancy services.

"We felt very comfortable with the skills level of their employees and with the technologically advanced monitoring and management solution. The reporting module allows the partnership to have ongoing visibility of the network and performance."

Tony Iacobucci
Head of Operations and Technology
RCI

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