Network services is at the core of our business. All networks, no
matter how well they are designed, need careful management. Traffic
needs to be constantly monitored, devices need to be available and hardware
and software need to be upgraded.
We understand the nature of business critical networks and systems.
We know the business impact that can result from a seemingly simple
hardware fault. We also know that by the time your customer has discover
it and logged a call, it’s generally too late. Even with the best
support service, getting an accredited engineer and spares to site consumes
valuable time.
To
maximise availability, Trend has invested in remote operations management.
By monitoring your critical systems 24 hours a day, we can identify
and respond to symptoms that are likely to cause problems. In many cases
we can resolve them before the service deteriorates or at least initiate
proactive engineering response.
Accredited engineers work round the clock to monitor performance of
your customer’s networks and mid range servers. Using a range
of management tools, they trap alarms, filter unusual activity and respond
to incidents.
Partners who subscribe to our monitoring service can view incident
logs and traffic analysis in real time through our secure partner portal.
Interested?
Give us a call to find out how Trend might help you deliver Remote
Monitoring or Management Services Tel: 0870 240 5820
or
email: infoline@trendnetworkservices.com
To
maximise availability, Trend has invested in remote operations management.
By monitoring your critical systems 24 hours a day, we can identify
and respond to symptoms that are likely to cause problems. In many cases
we can resolve them before the service deteriorates or at least initiate
proactive engineering response.